IPTV Leaders refund policy

1. Digital Service Policy

IPTVLeaders provides a digital subscription service. Due to the nature of digital content, we do not offer traditional “returns.” However, we stand behind our service with a Money-Back Guarantee for new customers who are unsatisfied with their initial purchase.

2. Refund Eligibility

To be eligible for a refund under our Money-Back Guarantee, you must meet the following criteria:

• The refund request must be made within 24 hours of your initial subscription purchase.
• The request must be submitted by contacting our official support team via the ticket system or email at support@iptvleaders.com.
• Refunds are only applicable to the first purchase from a new customer account.

3. Non-Refundable Situations

Refunds will NOT be issued in the following situations:

• Requests made after the 24-hour guarantee period has elapsed.
• Subscription renewals or purchases made after an initial subscription period.
• Issues related to the user’s personal internet connection speed, stability, or compatibility with their own devices.
• Dissatisfaction with specific channel availability, as channel lineups are subject to change and may vary by region.
• Violation of our Terms and Conditions, including account sharing or fraudulent activity.

4. How to Request a Refund

To request a refund, please contact our customer support team within the 24-hour window. Provide your order number and the email address used for the purchase. Our support team may attempt to troubleshoot any technical issues with you first. If a resolution cannot be reached, we will process your refund.

5. Refund Processing

Once your refund is approved, we will initiate a refund to your original method of payment. The time it takes for the refund to be credited to your account depends on your bank or payment provider’s policies, but typically appears within 5-10 business days.

6. Chargeback Policy

If you experience an issue with our Service, we strongly encourage you to contact our support team to seek a resolution before initiating a chargeback with your bank or payment provider. Initiating a chargeback without first contacting us will result in the immediate and permanent termination of your IPTVLeaders account.

7. Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.

8. Contact Us

For any questions regarding this Refund Policy, please contact us at: support@iptvleaders.comelated to refunds and returns.